Last Updated: 27 May 2026
These Terms and Conditions govern the relationship between the Service Provider and you as the Customer regarding purchase of Virtual Goods and providing other Services as defined hereinbelow. By using the Website, you acknowledge and agree to these Terms and Conditions and any additional agreements for the Services provided.
Your Service Provider is SPEKTRASKINS LIMITED. Our company registration number is 17232462, and our registered address is 6 Liddell Place, West Hampstead, London, NW6 2ET, United Kingdom. You can reach us via email at general@spektraskins.com.
The following terms when used in these Terms and Conditions or any document referred to herein shall have the following meaning:
“Agreement” - an agreement between the Customer and the Service Provider, consisting of these Terms and Conditions, along with any related policies or operating rules published on our Website or connected to the services, constitutes the complete agreement between you and us.
“Confidential information” – means any information which is marked as “Confidential” or “Proprietary” or should be reasonably expected to be confidential having regard to the context of disclosure or the nature of the information; including, without prejudice to business plans, data, strategies, methods, customer and customer lists, technical specifications, transaction data and customer data shall be deemed confidential.
“Customer” – the natural person who uses the Website, or has made, or attempted to make a purchase of Virtual Goods with the Service Provider.
“Customer Support” – Service Provider’s customer support, which can be reached by sending a message through the “Contact Us” facility on the Website, in the System or by emailing the Service Provider at general@spektraskins.com or via any other means of communication provided by the Service Provider.
“Restricted Countries” - Afghanistan, Belarus, Central African Republic, Congo (Democratic Republic), Cuba, Eritrea, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syria, Ukraine (Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson regions), Venezuela, Yemen and Zimbabwe.
“Services” – means the services provided by the Service Provider under these Terms and Conditions.
“Steam” – a digital distribution, social networking and gaming platform developed by Valve. Please refer to https://store.steampowered.com/ for more information.
“System” – a software solution developed by the Service Provider or its partners’ solutions and used for provision of the Services.
“Valve” - Valve Corporation or its legal representative. Please refer to https://www.valvesoftware.com/en/ for more information.
“Virtual Goods” - licensee rights for virtual items available on the Steam platform and being offered by the Service Provider on the Website.
“Website” – means the Service Provider’s website https://www.spektraskins.com/
Service Overview & Fulfillment. Our Website operates as a platform for the purchase of Virtual Goods associated with third-party games and platforms, including Valve Corporation. Our Service is considered fully executed and complete the moment the purchased Virtual Goods are successfully delivered to your designated account.
Order Refusal & Fraud Prevention. To maintain a safe environment, we reserve the right to refuse, suspend, or cancel any order at our sole discretion, particularly in cases where we suspect fraudulent activity, unauthorized transactions, or other compliance concerns.
Third-Party Data & Intellectual Property. To facilitate our Services, the Website integrates and displays Steam data, including but not limited to images, titles, and descriptions of virtual items for games such as CS2, Dota 2, Rust, and Team Fortress 2 (TF2). By using our Service, you acknowledge the following:
Ownership: All Steam data, Virtual Goods, and related intellectual property remain the exclusive property of Valve and their respective rightful owners.
Accuracy Disclaimer: This data is provided "as is" and as available directly from the platform. We cannot guarantee that the Steam information displayed on our Website is completely accurate, timely, or error-free. You utilize this information at your own discretion.
No Official Affiliation: spektraskins.com is an independent platform. We are not affiliated with, authorized by, sponsored by, or otherwise officially endorsed by Valve Corporation. All trademarks used on this Website belong to their respective owners.
The use of the Services is strictly prohibited for individuals under eighteen (18) years of age. By registering for an account, you represent and warrant that you meet this age requirement. We do not knowingly permit minors to use the platform. If you become aware of or suspect that a user under age of 18 is using our Services, please report it to our Customer Support team immediately. Additionally, the Website and Services are not available for use by citizens and residents of Restricted Countries.
Please note that the list of Restricted Countries is not exhaustive and is subject to continuous updates in accordance with the guidelines, watchlists, and sanctions programs established by the Financial Action Task Force (FATF), the European Union (EU), the United Nations (UN), and other applicable international regulatory authorities.
The Service Provider reserves the right to reject any order at its discretion, as well as limit or cancel the number of Virtual Goods that can be purchased per individual account or per single transaction. This restriction may apply to orders under the same Customer account, using the same payment card, or using the same billing address. In the case of order changes or cancellations, the Service Provider may attempt to notify you through the email address or billing information provided during the order placement. Purchasing Virtual Goods for the purpose of acting as a reseller or distributor of the Virtual Goods themselves or account access is strictly prohibited.
As a Customer, you bear the sole responsibility for providing accurate and up-to-date information for all transactions and account registrations. You agree to promptly update your account details, including your email address and credit card information, to prevent failed transactions or missed communications. We are not liable for any issues arising from outdated or incorrect information provided by you.
The Service Provider may verify the Customer’s information by requesting appropriate documentation, such as identification documents, payment method documentation, authorization to act on behalf of the Customer, and alternative contact information. The Customer is required to provide the requested documentation or scans within 1 (one) business day of the request being made. Failure to submit the requested documentation may result in the registration being rejected or the purchase being cancelled with a refund.
To maintain the security of our platform and ensure compliance with applicable laws, the Service Provider reserves the right to conduct fraud prevention, security, and compliance checks on any account or transaction. We reserve the right to temporarily delay, suspend, or cancel any order, and may request additional information and documentation if we suspect fraudulent activity, unauthorized use of a payment method, or a violation of our policies.
In order to purchase Virtual Goods, the customer must register on our Website and make an order. Order processing commences immediately upon verification of payment. The delivery of Virtual Goods is contingent upon the inventory availability of the selected items. While standard delivery is generally instantaneous, the Service Provider reserves up to seven (7) business days to fulfill an order under exceptional circumstances. Fulfillment is deemed absolute and complete once the specified Virtual Goods are successfully transferred to the Customer's designated Steam account.
The base currency for all Services and Virtual Goods on our Website is the GBP (Great British Pound). However, depending on your location and the payment method used, additional currencies may be available at checkout. Where applicable, payments made in other currencies may be automatically converted by our third-party payment provider at the applicable exchange rate. Please note that your bank or card issuer may apply additional currency conversion or international transaction fees.
Full payment is required before any Virtual Goods are transferred to your account.
You can pay for the Virtual Goods using your credit or debit card and other payment methods indicated on the Website. The respective amount will be debited from your card at the moment you place your order and receive order confirmation.
Depending on your chosen payment method or bank, additional transaction fees or commissions may apply. The Customer is responsible for covering any such fees.
Your financial details are not stored in our System. All payment processing involving payment cards is securely handled by reputable third-party payment processors in accordance with applicable laws and regulations.
The Customer bears sole responsibility for providing and maintaining accurate, complete, and up-to-date account and billing information. You must promptly update details such as your email address and payment credentials. We assume no liability for transaction failures, delivery issues, or missed communications arising from outdated or incorrect information.
To the fullest extent permitted by law, the Service Provider, its affiliates, directors, employees, and suppliers shall not be liable for any damages resulting from your use of the Website or its content. This includes damages caused by technical errors, service interruptions, bugs, viruses, data deletion, or operational delays. Furthermore, we assume no liability for performance failures caused by events outside our reasonable control, including natural disasters, telecommunication outages, war, strikes, government actions, or unauthorized system access.
Customers explicitly waive all rights to claim any indirect, special, incidental, consequential, punitive, or exemplary damages. This waiver encompasses, without limitation, damages arising from lost profits, loss of goodwill, theft or corruption of user information, service unavailability, and any defamatory, offensive, or unlawful actions perpetrated by third parties.
The Customer’s sole and exclusive remedy for any dispute or dissatisfaction is to discontinue use of the Website. The Service Provider, including its affiliates, directors, and agents, expressly disclaims liability for any personal injury, property damage, unauthorized breach of our secure servers or personal information, and any claims arising from Customer content.
In no event shall the aggregate liability of the Service Provider, including its affiliates, directors, agents, and licensors, exceed the total amount paid by the respective Customer to the Service Provider. This limitation applies universally, regardless of the legal theory asserted—including, but not limited to, contract, tort, negligence, or strict liability—and shall remain in effect even if the Service Provider was advised of the potential for such damages.
The Customer agrees to indemnify, defend, and hold harmless the Service Provider, its affiliates, directors, and employees from any claims, liabilities, damages, or demands made by any third party due to or arising out of the Customer's breach of these Terms, applicable laws, or third-party rights. In the event of litigation to enforce these Terms, the Service Provider, if deemed the prevailing party by a court of competent jurisdiction, shall be entitled to recover all reasonable legal costs, expenses, and attorney fees.
The Customer shall strictly adhere to these Terms and Conditions. The Customer is expressly prohibited from: engaging in unlawful, discriminatory, or harmful acts; infringing upon intellectual property rights; submitting fraudulent information; transmitting malicious software or code; engaging in unauthorized data collection, spamming, or scraping; and utilizing the Website for any obscene or immoral purposes. The Service Provider reserves the unconditional right to terminate Services and Website access upon any violation of these restrictions.
We use and process the personal data you provide, as well as data obtained from third parties, to facilitate the sale of Virtual Goods, enhance the quality of our Services, and comply with applicable laws and regulations. We may also process your data to pursue our legitimate business interests and for other purposes as detailed in our Privacy Policy.
All refunds and order cancellations are governed by our separate Refund Policy, which is available on the Website. Please refer to that document for all applicable conditions, procedures, and eligibility requirements.
Accuracy of Information. Occasionally, there may be information on our Website or within the Service that may contain typographical errors, inaccuracies, or omissions related to descriptions, pricing, promotions, and Virtual Goods. The Service Provider reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Amendments to the Service and Terms. The Service Provider reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. We also reserve the right to modify, suspend, or discontinue the Website or Services (or any part thereof) without prior notice. When changes are made to the Terms and Conditions, we will post the revised version on the Website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the Website and Services following the posting of any changes constitutes your binding acceptance of those modifications.
Each party agrees to restrict the use of the other party’s confidential information strictly to the purposes authorized under these Terms and Conditions. Both parties shall hold such information in strict confidence and expressly agree not to disclose, share, or distribute it to any third party without prior written consent.
Any non-public commercial terms, including but not limited to custom pricing, dates, and specific deliverables, shall be treated as confidential information by the other party. No reference to commercial terms should be made in any public statement or press release without prior consultation with the other party. There are exceptions to this confidentiality clause, including, but not limited to: (i) disclosures required by law, with sufficient notice to the other party for them to seek a protective order; (ii) disclosures made to legal counsel, with the obligation to maintain confidentiality with the same degree of care as other confidential information; (iii) disclosures made in connection with an initial public offering or securities filing, provided confidential treatment is sought as appropriate; (iv) disclosures to accountants, banks, financing sources, and their advisors, with the obligation to maintain confidentiality with the same degree of care as other confidential information; (v) disclosures made in connection with a merger or acquisition, provided confidential treatment is sought as appropriate and the recipient is informed of their obligation to maintain confidentiality with the same degree of care as other confidential information.
The parties agree to resolve any dispute arising out of or in connection with these Terms and Conditions in the following manner:
Good Faith Negotiations: The Customer shall first submit any concern to Customer Support via email, to which the Service Provider will respond within three (3) business days. If unresolved, the Customer must submit a formal written complaint to the Service Provider's registered office, including contact information, a factual description of the dispute, and relevant evidentiary documents.
Mediation: Should the dispute remain unresolved following a formal internal review, the parties shall submit the matter to mediation, with all associated mediation costs divided equally.
Exclusive Jurisdiction: If mediation fails to yield a resolution, the courts of England and Wales shall maintain exclusive jurisdiction to settle any dispute or claim (including non-contractual claims) arising out of or in connection with these Terms, their subject matter, or formation.
Equitable Relief: Notwithstanding the foregoing, either party retains the right to seek immediate injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.
These Terms and Conditions are governed by the laws of England and Wales.
For all inquiries, complaints, or disputes, the Customer must first contact Customer Support at general@spektraskins.com. The Service Provider will review and issue a response within three (3) business days. In the event an issue cannot be resolved through initial communication, the Customer may submit a formal written complaint, including all pertinent evidentiary details, for further official review.
